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My pour over bar was slowing down the whole line until a regular timed it
I run a small spot on Sunset in Echo Park and I was proud of our slow pour over bar, thought it made us look serious. Last week a regular named Dana pulled out her phone and timed it, 6 minutes and 40 seconds from order to cup. She wasn't even mad, just said she stopped coming before work because of it. So I moved the pour overs to a dedicated spot off the main register and pre grind a small batch each morning, and our morning rush went from 11 tickets deep to maybe 3. Now I'm wondering if I should just drop pour over entirely or keep it for the weekends, what do you all do?
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