Overheard a client call a chemical peel 'a spicy face smoothie'

I was setting up my room yesterday when a client on the phone in the waiting area described her upcoming appointment that way. She told her friend she was getting 'the medium spicy one' for her texture. It made me laugh, but it also got me thinking about how clients understand treatments through their own words. How do you explain procedures like peels or microneedling in simple terms that stick?

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3 Comments

danielr946mo ago

That "spicy face smoothie" is a funny way to put it, but a chemical peel is more like a controlled resurfacing than a treatment you drink.

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ben_nguyen6mo ago

Wait, people actually drink that stuff? @danielr94 you just saved me from a terrible google search.

2

nora_taylor796mo ago

A chemical peel sounds like something from a horror movie, not a spa.

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