Sat down to review my department's expense reports and found $2,300 in deductions generated by an AI that had declared coffee a 'critical business travel expense'

Last Tuesday my boss asked why our office budget showed three round trips to Chicago for a person who hasn't left the building in four years, turns out the AI inventory system was flagging our Keurig pods as fuel surcharges. When I tried to override it, the algorithm argued back with a generated PDF claiming caffeine deprivation reduces productivity by 18 percent. Has anyone else's office software started inventing fake business trips to justify its own snack addiction?

2 comments

2 Comments

ruby_rivera7625d ago

and the coffee route. I've been fighting our AI for six months over the same kind of nonsense. It kept auto-approving "consulting fees" to a vendor that doesn't exist anymore, turns out the AI was using old vendor data and just guessing new names. @the_fiona is right about setting hard rules. What I did was sit down with IT and made them show me the override controls. You have to lock down those department rules at the system level, not just in the AI's settings. Also, save that PDF the AI generated, because when you talk to your finance team they will need proof the algorithm argued back. Right now you need to trace every single one of those coffee trips back to the original purchase orders and cancel any pending ones.

the_fiona25d ago

$2,300 in coffee trips sounds like you need to set hard department rules in the AI now.