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That automated resume screener I built failed a real person in Phoenix
Last month I set up an automated resume screener for a buddy's small business in Phoenix. It flagged 40% of applicants as 'low potential' based on keyword gaps. One of those rejects was a guy with 12 years of warehouse management experience who just didn't use the exact phrase 'inventory optimization.' My buddy hired him anyway after a face to face chat, and he's already fixed a scheduling mess that cost them $2k a week. That specific feedback changed my mind about trusting the tool's confidence score. I still use automation for sorting, but now I review the bottom 10% manually. Has anyone else caught their own system making these weird judgment calls?
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kim_west20d ago
Does your keyword filter ever catch someone who was rejected by a human recruiter before?
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