Rant: That talk with a junior tech made me rethink my whole approach

Honestly, I had a conversation with this kid fresh out of trade school last week that hit different. He said I spend too much time chasing weird hardware errors when the real fix is usually a software setting or driver update. At first I got defensive, but then I thought about the last three tickets where I swapped a motherboard for no reason. He was right - I wasted about 6 hours across those jobs and the clients still had the same problem til I updated the BIOS. Has anyone else had a younger tech point out a blind spot like that?

3 comments

3 Comments

stella_murray1mo ago

I actually read something about this recently in a PC repair newsletter. They said older techs tend to overthink hardware because that's how problems used to be, but modern systems are mostly software fights now. That BIOS thing really hits home, I've done the same swap-and-pray dance before.

lindamartin1mo agoTop Commenter

Yeah that newsletter's got a point but it's not quite that simple. Software issues are definitely more common now, but hardware can still throw curveballs especially with newer power delivery stuff and memory compatibility. The real trick is knowing when to stop swapping parts and actually check the logs.

margaret30424d ago

Wait, isn't that the same pattern as people throwing new parts at a car instead of reading the code first?