TIL a client's comment about my hand pressure changed my whole facial routine

She said my extractions felt 'rushed and rough' during a hydrafacial last month. I started practicing on a stress ball for 5 minutes before each appointment to soften my grip. Has anyone else gotten feedback that made you adjust your physical technique?

3 comments

3 Comments

grant_hart1mo ago

starting a fire" just sounds like they wanted a real deep clean.

alicesingh1mo ago

Ever have a client say your scalp massage felt like you were trying to start a fire? That was my wake-up call to chill out with the pressure.

rubyschmidt1mo ago

Got a similar comment once, said I was digging for treasure. Really makes you check your own strength, you know?