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TIL a client's comment about my hand pressure changed my whole facial routine

She said my extractions felt 'rushed and rough' during a hydrafacial last month. I started practicing on a stress ball for 5 minutes before each appointment to soften my grip. Has anyone else gotten feedback that made you adjust your physical technique?
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2 Comments
alicesingh
Ever have a client say your scalp massage felt like you were trying to start a fire? That was my wake-up call to chill out with the pressure.
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rubyschmidt
Got a similar comment once, said I was digging for treasure. Really makes you check your own strength, you know?
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