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My new fitness tracker bricked itself during a software update
I bought a Fitbit Charge 6 about two months ago and it was working fine until yesterday. I got a notification to update the firmware, so I plugged it in and hit start... halfway through, the screen just went black and never came back. I tried holding the button for 30 seconds, resetting the app, everything. Now it's just a dead plastic band on my wrist. Has anyone managed to fix one of these after a failed update, or is it just a paperweight now?
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park.abby6mo ago
Wait, it just died halfway through the update? Honestly that's so messed up for a brand new device. Tbh I'd be furious if my two month old gadget just bricked itself like that. Ngl their updates seem really broken lately, you should definitely push support for a free replacement.
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jordan_young6mo ago
That "dead plastic band" feeling is the worst... I'd try contacting their support, sometimes they'll replace it if it's a known update issue.
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