My grocery store cashier stared at me like I was nuts for my coupon move

I was at Kroger with a stack of paper coupons and one digital offer for the same item. The cashier scanned the paper ones first, then the app barcode, and the register beeped and gave me the discount twice. She had to call a manager to override it, which took 15 minutes. Anyone else have a store system glitch work in their favor?

4 comments

4 Comments

andrew_rivera9d ago

Wait, they made you wait 15 minutes to give them back their own money? That's the real crime here.

hollyn709d ago

What was the manager's reason for the override? Just a system bug?

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gavinw458d ago

Forget the bug or the manager for a second. Makes you wonder what kind of system they're running that needs a manager code just to give a refund. That's a policy choice, not a glitch. It's built to slow things down and make you second guess asking for your money back. The fifteen minute wait is just the proof it's working as designed.

loganf958d ago

The fifteen minute wait is the real system bug, and I'm the one who has to run the update. My manager code is probably just my own birthday I keep forgetting.

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