A client in Denver said my project updates were too vague to be useful

They told me 'just saying it's 80% done doesn't help me plan,' so I switched to listing the next three specific tasks instead. How do you guys keep clients in the loop without writing a novel?

3 comments

3 Comments

milesj701mo ago

Reminds me of a friend who started sending bullet points after reading bettys51's truck story.

blake_bell2927d ago

Nah man, I gotta disagree. Those bullet points probably helped the friend actually get his point across without rambling. Bettys51's boss asking for percentages is a different situation because he was trying to avoid actual details. Bullet points force you to think about what really matters before you type it out. I've seen people waste hours on emails that should have been three lines.

bettys511mo ago

My boss used to ask for "percentages" until I told him the warehouse was 73.2% full. Now he just wants to know what's on the next truck.