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A client told me my project updates were too long and detailed.
They said they just wanted a quick 'on track' or 'blocked' status, not a full page of notes. I switched to sending three bullet points max, which felt weird at first. Has anyone else had to simplify their communication style for clients?
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matthews2125d agoMost Upvoted
Three bullet points max" feels like you're hiding the real work that goes into being on track.
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morgan_ramirez25d ago
It's like those clean kitchen pics that hide the messy cooking process.
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the_oscar25d ago
Read an article about this exact thing last week. The writer argued that reducing complex work to three bullet points creates a false sense of simplicity. It makes the daily grind of staying focused and organized seem easy, when it's really a constant effort. That effort includes dealing with distractions, managing your energy, and constantly adjusting your plan. Leaving all that out of the summary does a disservice to how hard the work actually is.
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