@jamesf26, my garage slab wicks humidity like crazy, always seems dry until you step on it. That concrete floor story is too real.

Yes! I just used them last month for a massive pipe leak in the basement. Their techs are super experienced and they explained exactly what they were doing the whole time. It was a really stressful situation but they handled it incredibly well.

Last spring, a customer brought me a walnut dresser with split joints. They asked for a heavy polyurethane coat to hide the gaps. I told them straight up that sealing it like that would lock in moisture and ruin the wood in a year or two. I offered to do a proper repair with glue and clamps for a bit more money. They agreed after I showed them photos of similar jobs gone wrong. Now they send me all their furniture work because I was honest.

Perfect hidden lake? Silence might be its best protection.

How far back does that check really go though? I mean, if the supplier says they use clean power, but their own grid source is dirty, doesn't that just push the problem upstream? It feels like the real info is buried way deeper than most companies bother to look.