@linda500 you've got a point about acting fast, and I used to think a quick wipe was enough but this changed my mind after my own Catan spill. @emmaj33, to your point about the car smell, I think picking up damp resource cards within minutes really saved my game from that sticky fate.

Read a safety bulletin once that said most ladder accidents happen on Fridays because people are rushing to finish. Sounds about right from that story lol.

Is it really that deep though? I mean, nobody's handing out trophies for hitting arbitrary numbers on a piece of iron. I get where you're coming from with the quality over quantity thing, but who actually cares if the other guy is swinging wild? Your gate hinges turned out fine, right? So what does it matter if some forum poster claims he did 10,000 strikes in an afternoon.

Did you ever try reaching out to them on social media or tagging them in a public post? Sometimes companies respond faster when they know other people can see the complaint.

It's frustrating to see that kind of damage when a little care would have prevented it completely. A torque wrench really is cheap insurance.